Is there a conversion guarantee?
The service is guaranteed to convert your Enterprise data file to Pro/Premier/Mac/Online or we will issue you a full refund.
Is there any data that is not converted?
100% of the data is converted including all lists, transactions, users, payroll, templates.
Which versions can Quickbooks Enterprise be converted to?
Quickbooks Enterprise can be converted to Quickbooks Pro, Premier, Accountant, Mac, or Quickbooks Online.
What is the turnaround time for regular service?
The turnaround time is 24 hours from the time the backup is received.
What is the turnaround time for expedited service?
The turnaround time is 3-5 hours (same day) from the time the backup is received.
Is there a discount for converting more than one file?
Yes, we offer bulk conversion discounts for multiple files converted at the same time. 2 files = 15% off, 3 files = 20% off, 4 or 5 files = 25% or more than 5 files = 30% off the total of the order. Please contact us for bulk conversions.
Which International Quickbooks Editions are supported?
The conversion supports US, Canada, UK and Auztralian/NZ/ReckonAccounts editions of Quickbooks.
What can I expect after ordering this service?
After ordering the service, we will send you instructions to securely upload a backup of your data file. After we convert the file, we will send you a secure link to download a backup of the converted Quickbooks file in the requested format.
How secure is my data?
At E-Tech, privacy and security are of our utmost concern. Accordingly, all data files are transmitted to and form us is via secure servers (SSL encrypted) to ensure safety and security during transmission. Once we perform our services, we securely store our clients information on our servers for a period of 14 days at which time all client data is deleted (please inform us if you would like the information deleted immediately).
You have our pledge that any and all information provided to us is merely in the performance of our services and we would never use such information for our own gain.
Turnaround time is 1 business day