Receive Payment Icon on Home page is Orange
Error: Receive Payments Icon on the Home Page is orange:
- Receive Payments Icon is Orange
- Merchant not working
Cause of Error: This error indicates there is a corruption problem with the Quickbooks data file. The source data file is damaged either because the Quickbooks data file was open while Quickbooks crashed or the operating system crashed while the file was in use.
Steps to resolve the error:
Try one or more of the following:
- Rebuild the data file
- Create a portable file and then restore it.
- Rename the .TLG file to .OLD and try opening the data file. Quickbooks will create a new TLG file if the file has no corruption issues and the file should open in Quickbooks.
Error Resolution: Quickbooks Data Recovery for Receive Payment Icon on Home page is Orange