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Quicken Corrupt or Damaged File Repair/Recovery

E-Tech Recovery Damaged/Corrupt File Repair or Data Conversion Service:
Please send us your damaged/corrupted file for a FREE No-Obligation Evaluation by our qualified engineers by clicking here or sending us an email at etech@etechrecovery.com. After you submit a request, we will send you details to send us your file via FTP. If we can repair your file, we will send you a quote and you can decide if you want to go ahead with the recovery.

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Damage in Quicken data files may occur for a variety of reasons. It generally occurs when the information stored on your computer's hard drive or on diskettes becomes damaged. Improperly shutting down the computer, general protection faults, software conflicts, and voltage fluctuations are typical causes of file damage.

In circumstances where a hard disk is not regularly maintained using Microsoft® Windows® utilities (such as ScanDisk or Disk Defragmenter), your files can lose integrity and become cross-linked, a situation where two or more files occupy the same physical space on the hard disk.

Symptoms of a damaged data file may include:

  • Categories and/or numbers wrongly associated in reports when all report settings are correct.
  • Dates missing from reports when all report settings are correct.
  • Missing categories or classes.
  • Inability to assign categories in split transactions.
  • File backups that cannot be restored.
  • Inability to reconcile your current bank statement when all numbers are otherwise correct.

Follow these procedures to regain file integrity:

  1. When possible, the easiest solution is often to restore a backup of your Quicken file that was made before the damage occurred.
     
  2. Use your operating system to make a copy of the Quicken data file, and then open the copied file in Quicken and check if any of the above symptoms exist. In some cases, when the file is located on a bad or corrupted location on a hard disk or diskette, copying a file to a new location will solve the problem.

    Note: If this procedure solves the problem, or if an error occurs while copying the file, it may be necessary to perform maintenance on the hard disk. For more information on hard disk maintenance, please read the Microsoft Windows Help topics for Scandisk and Disk Defragmenter.

    If the only copy of the Quicken information is stored on a floppy disk or other external media, Intuit does not recommend the use of Scandisk, Disk Defragmenter, or any other information recovery tool on the original media
    . Use of these tools may lessen the ability of Intuit´s Data Recovery Service to rebuild your data should that become necessary.
     
  3. Make a copy of your file using Quicken's copy feature.
     
  4. Use Quicken´s Validate utility to check the copy of the file for damage.
    1. From the Quicken File menu, choose File Operations, and then choose Validate.
    2. Select the copy of your Quicken file, and then click OK.


    Note: Intuit does not recommend using the Validate utility on your original data file, as in some cases damaged information may be removed from a file during the repair process. For this reason, the Validate utility is not recommended for regular use on a Quicken data file.

    If the Validate utility detects damage within the file, you will receive a prompt to view the data_log in Notepad. This file is a record of which parts of your data were repaired. The Quicken program saves a backup copy of this file before you validate. This file is located in the Validate folder in the same location as your Quicken file on your hard disk.
     
  5. Use Quicken´s Super Validate utility to check the copy of your file for damage only if evidence of corruption persists after performing Validate on the file copy. Super Validate will rebuild the Quicken file regardless of whether damage is detected in the file.

    Intuit does not recommend using the Super Validate utility on your original data file, as in some cases damaged information may be removed from a file during the repair process. For this reason, the Super Validate utility is not recommended for regular use on a Quicken data file.

    Do not use Super Validate in release 1 of Quicken 6. Upgrade to release 4 (6.0c) and then use the Super Validate utility.

    To run Super Validate on a copy of your Quicken file:

     
    1. Open the Quicken program, and then press Ctrl+Shift on the keyboard. You must keep these keys held down throughout this procedure.
    2. From the Quicken File menu, choose File Operations, and then choose Validate.
    3. Select the file to validate from the Validate Quicken File window. A progress indicator will appear, with the message Super validating file...
    4. Release the Ctrl+Shift keys when the Super Validate process is complete.

    If the Super Validate utility detects damage within the file, you will receive a prompt to view the data_log in Notepad. This file is a record of which parts of your data were repaired. Quicken saves a backup copy of this file before you validate. This file is located in the Validate folder in the same location as your Quicken file on your hard disk.


     

Advanced Troubleshooting

Note: Before following the advanced data damage repair steps and solutions outlined in this document, please try the basic steps for correcting data file damage.

Specific data file damage where damage is limited to a single transaction or report can sometimes be identified, isolated, and corrected. Frequently, exporting all of your data to a new file is not an acceptable solution due to the loss of information after the export. The alternative techniques listed below may be useful in such cases.

Using Quicken Copy to Isolate Data Corruption

First, try using Quicken's Copy feature to copy the entire file. However, when the damage is present in transactions (rather than in the category/transfer/class lists, memorized transactions, and so forth), it can be identified and isolated by copying specific parts of the file.

In the damaged file, make a copy specifying the origin date of the file as one month prior to today. The copy will contain all but last month's transactions.

  • If there is no corruption found in the copy, then the damage is limited to last month's transactions. However, you will need to reenter them in the copy.
  • If the copied file is still damaged, repeat the copy procedure removing one month at a time until the damaged area is identified.

Exporting an Individual Account to Isolate Data Corruption

If the damage is limited to a single account, the damage can sometimes be corrected by exporting the account transactions to a QIF file. This same QIF file is then imported into a new account in the original Quicken file. This procedure is most effective when the damage is confined to transactions within a specific account or accounts, and will not help if the damage is in lists.

Reentering Limited Information in the Quicken File

If the damaged information is showing in a budget, report, or Quicken Planner, try reentering the information or creating the report or budget again. In many cases this will resolve the issue and the damaged memorized report or budget can be deleted from the file.

Exporting All Transactions to a New File

In some rare circumstances or as a last resort when other methods fail, it may be necessary to export the data from your original file and import it into a new file. This process is only recommended after all other troubleshooting actions have been taken because of the loss of information that can occur in this process

 

E-Tech Recovery Damaged/Corrupt File Repair or Data Conversion Service:
Please send us your damaged/corrupted file for a FREE No-Obligation Evaluation by our qualified engineers by clicking here or sending us an email at etech@etechrecovery.com. After you submit a request, we will send you details to send us your file via FTP. If we can repair your file, we will send you a quote and you can decide if you want to go ahead with the recovery.

To view our Privacy policy click here.

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